Question 1

Is the demo class really free?

Accepted Answer

Yes — completely free, with no payment details asked and no obligation. The demo is a full 30-minute class where a teacher assesses the student's level, you experience the live 1-on-1 format, and you get a clear study plan. If you decide not to continue, nothing is charged.

Question 2

How do I enroll after the demo?

Accepted Answer

After the demo, we recommend a plan based on the student's level and your preferred schedule. You choose your days and times, we assign your teacher, and classes begin — usually within a day or two. You can also message us on WhatsApp any time to ask questions before deciding.

Question 3

What is the minimum age to start?

Accepted Answer

We generally start children at age 4, when they can sit with a teacher for 20–30 minutes. There is no upper age limit — we teach teenagers, adults, and seniors, including complete beginners and reverts. Each student gets a plan matched to their level, whatever their age.

Question 4

Do parents need to know the Quran to enroll their child?

Accepted Answer

Not at all. The teacher handles all instruction and correction. Many of our parents don't read Arabic themselves — they simply keep their child consistent with classes and a few minutes of daily practice. We send monthly progress reports so you always know how your child is doing.

Question 5

What happens after the trial — how do I move to paid classes?

Accepted Answer

After the demo, you'll receive a recommended plan and your teacher's availability. Once you confirm your schedule and complete the first payment, your regular classes begin with the same teacher you met in the trial. The whole transition usually takes a day or two.

Question 6

What platform are classes held on?

Accepted Answer

Classes run on Zoom or Google Meet — whichever you prefer. Before your first class you receive a single meeting link that stays the same for every session, so there's nothing to set up each time. The teacher shares their screen to show the lesson while the student reads aloud and gets corrected in real time.

Question 7

Are classes really one-on-one?

Accepted Answer

Yes. Every class is private — one student, one teacher, the full session. This is deliberate: young children progress far faster with undivided attention than in a group, and adults get every question answered. You never share your class time with other students.

Question 8

How long is each class, and how many per week?

Accepted Answer

Standard classes are 30 minutes; Hifz intensive classes are 45 minutes. Most families choose 2–5 classes per week depending on the course — for example, 3 classes a week is typical for Noorani Qaida and Nazra, while Hifz students usually take 5. Your schedule is fixed to the same days and times each week.

Question 9

What if we miss a class or need to reschedule?

Accepted Answer

Life happens — if you inform us in advance (usually a few hours before the class), the session is rescheduled or credited to your account. If no one shows up and the teacher isn't notified, the class is counted as taken, since the teacher reserved that time. Just message us on WhatsApp to rearrange.

Question 10

How long does it take to memorize the full Quran (Hifz)?

Accepted Answer

With daily classes and consistent home revision, most dedicated students complete Hifz in two to four years. Children aged 7–12 often progress faster than adults. The honest truth: steady students finish, sprinters who burn out don't. Our Hifz program uses the classical Sabaq / Sabqi / Manzil system so memorized portions are never lost.

Question 11

What currencies can I pay in?

Accepted Answer

Our fee plans are fixed monthly rates: USD, EUR and AUD — Basic $30 / €28 / A$45, Standard $40 / €37 / A$60, Premium $49 / €45 / A$75. The price you see on the site is the price you pay; no conversion surprises. We also accept USDT (TRC20 and ERC20) as a payment method — the USDT amount is confirmed with you when you enroll.

Question 12

Which payment methods do you accept?

Accepted Answer

We accept Stripe, PayPal, Visa and Mastercard, Wise transfers, direct bank transfer, and USDT (TRC20 and ERC20 networks). Fees are billed monthly in advance. If one method doesn't work in your country, we'll help you find one that does.

Question 13

Do you offer discounts for siblings?

Accepted Answer

Yes — families enrolling two or more children receive a sibling discount on the monthly fee. Contact us on WhatsApp with the number of students and we'll share the exact discounted rate for your family.

Question 14

What is your cancellation and refund policy?

Accepted Answer

You can pause or cancel your plan any time — just let us know before the next billing cycle and no further payment is taken. Refunds for unused classes are handled case by case and fairly; our current policy is shared in writing when you enroll, and you're welcome to ask us about it on WhatsApp before committing.

Question 15

Is there a certificate on completion?

Accepted Answer

Yes. Students who complete a course — Noorani Qaida, Nazra, Tajweed, Hifz, or Islamic Studies — receive a completion certificate. Hifz graduates with an Ijazah-level standard can also earn an Ijazah certification with an unbroken chain of transmission. Certificates are included at no extra charge.

Question 16

What qualifications do your teachers have?

Accepted Answer

Our teachers are Hafiz/Hafiza and Qari/Qaria with formal Ijazah certification — meaning their recitation is certified through an unbroken chain of teachers going back to the Prophet ﷺ. They're also trained specifically for online teaching: keeping young children engaged on camera is a skill, and we hire for it.

Question 17

Can I choose a male or female teacher?

Accepted Answer

Absolutely. We have both male and female teachers, and you can request either when you enroll. Many families choose female teachers for young children and for sisters; the choice is entirely yours, and we'll match availability to your schedule.

Question 18

What languages do teachers speak?

Accepted Answer

All our teachers teach the Quran in Arabic with explanation in English and Urdu. This means children growing up in the US, UK, Australia, or the Gulf understand every instruction clearly, while still learning correct Arabic pronunciation.

Question 19

Will my child have the same teacher every class?

Accepted Answer

Yes — consistency matters, especially for children. You're assigned one dedicated teacher for all your regular classes. If your teacher is ever unavailable, a qualified substitute covers the class and your regular teacher resumes afterward, so progress is never interrupted.

Question 20

What if the teacher isn't a good fit for my child?

Accepted Answer

Tell us — it happens, and it's never a problem. We'll arrange a trial class with a different teacher at no charge until you find the right match. A comfortable student-teacher relationship is essential for learning, and we'd rather change teachers early than lose momentum.

Question 21

What internet speed and device do we need?

Accepted Answer

A basic stable connection is enough — if your normal video calls don't freeze, your Quran class will be fine. Any device with a camera and microphone works: a laptop is ideal, a tablet is great for kids, and a phone works for older students. No special software beyond Zoom or Google Meet.

Question 22

How does scheduling work across timezones?

Accepted Answer

You choose class times in your own local timezone, and we match you with a teacher available in that slot. Our teachers cover all major timezones — US, UK, Europe, Australia, and the Gulf. If your schedule changes (new school term, a move, Ramadan), just ask and we'll find a new slot.

Question 23

Is it safe for my young child to learn online?

Accepted Answer

Yes. Classes are private 1-on-1 video calls with a vetted teacher — no group chats, no other students, no public rooms. The meeting link is yours alone, and parents are welcome to sit nearby during class. We never ask children for personal information beyond what's needed for scheduling.

Question 24

Can my child really focus in an online class?

Accepted Answer

This is the most common worry, and the honest answer is: yes, within two or three classes. Our teachers are trained to keep young children engaged — short activities, constant interaction, and gentle redirection. The first class they're shy, the second they're curious, and by the third most children remind their parents that class is starting.

Questions, answered.

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